New England Rehab comprises of more than one rehabilitation center located at different places; one in Danvers and the other at Lowell.

New England Rehab hospital is based in Woburn, MA.

New England Rehabilitation facility has been in operation for over 35 years now and has earned credentials for high levels of customer satisfaction and quality. New England Rehab helps rehabilitation of patients to normal health after undergoing injury, illness or surgery. This is accomplished by helping them restore their independence, mobility and functionality, as well as helping the patients maximize on these aspects. This program helps those people who are ready to come out of their hospitals but they are not ready for home. Patients at Lowell are able to benefit from these services while close to their homes, work and families.

Proper management of healthcare has enabled the hospital to serve customers satisfactorily and render quality services. On arrival, patients are assigned to internists and physiatrists who will be responsible for managing their care on a daily basis. Individualized treatment plans are developed on the basis of the assessment carried out by a team of specialists. These plans estimate the time needed for the patients to reach their goals. The hospital also makes sure that patients are updated on their progress and the updates to their treatment goals. The therapy is based on the treatment goals of the patients. New England Rehab program allows the customer to meet and discuss with the teams of the specialists about the patient's treatment goals, patient's progress, and the patient's discharge plan. In addition, patients can be assisted to determine the best way to work out their recovery, even at the end of their stay at the rehabilitation centers.

Here are some of the services provided at the New England Rehabilitation center:

1. Radiology, laboratory services

2. Pharmaceutical services, orthotics and prosthetics

3. Care of wounds, training on how to seat and position oneself, and management of tone

While care centers can provide similar services at long duration of time, New England Rehab has a number of programs which are aimed at providing quick services through short-term intensive rehabilitation; for example, therapies provided 3 hours a day to assist patients having speech or physical problems. The services provided at New England Rehab are quality owing to the factors including use of modern high level technology and innovation, and availability of trained physicians and therapists.

The high quality of service is evidenced by the high level of customer satisfaction, which has for example hit 99 percent and 97 percent at Lowell and Danvers respectively.